News

Celebrating concierges and helping them shine

As patrons of tourism, it’s our job to ensure that all our guests are treated with the utmost care and respect. Standing at the frontlines of our industry, and providing the crucial first impression, is…

Being passionate is what we do best

  • 01 September 2016

South Africans are known for their generosity, warmth and friendly nature. It…

Our guide to a warm Brazilian welcome

  • 29 July 2016

As a world-class travel destination, we get visitors from all over the…

Namaste – a warm welcome goes a long way

  • 28 June 2016

Aside from it being one of the fastest growing economies in the…

From welcome to goodbye, our #INDABA2016 story

  • 27 May 2016

It’s been three short weeks since the 2016 Tourism INDABA took place…

Durban: The 5 best local spots

  • 04 May 2016

Are you heading to Durban for INDABA 2016? While you’re there, check…

3 Nigerian Foods You Have To Try

  • 20 April 2016

Nigerian food is a delicious mix of meat, maize and spices.

English High Tea: What you need to know

  • 02 March 2016

High Tea, or afternoon tea, is a tradition favoured in English culture,…

Save electricity and money with these tips.

  • 02 March 2016

Electricity can end up costing you an arm and a leg if…

Top 5 apps to get around South Africa

  • 22 February 2016

In South Africa we take driving for granted, it’s one of those…

Chinese New Year: What you need to know

  • 08 February 2016

Chinese New Year, or as it is known in China – Spring…

Impress Chinese guests with basic Mandarin

  • 08 February 2016

Mandarin has more native speakers than any other language in the world,…

14 things you never knew about China

  • 29 January 2016

Get to know China, and impress your Chinese guests, with these fun…

What they say vs what they mean: Understanding different English dialects

  • 27 January 2016

While English is spoken in many countries, most have their own unique…

The British and Beer: What you need to know

  • 30 December 2015

The UK is known for many things – its history, landmarks, food…

5 Tips for hosting UK guests

  • 23 December 2015

December is when people from the UK tend to escape their cold…

The American Holiday Season

  • 18 December 2015

What we call the festive season, Americans refer to as holiday season.…

Dining with Kenyans: Tips and Guidelines

  • 08 December 2015

Kenya – home to a beautiful mountain, a variety of animals, sixty-four…

Kenyan Etiquette: What you need to know

  • 27 November 2015

When hosting Kenyan guests it is important to note their cultural customs.

3 tips for adding some local flare to your offering

  • 23 November 2015

Make your guest’s experience that much more memorable by adding some local…

Build your business with Instagram

  • 20 November 2015

With its sweeping views and dramatic landscapes - South Africa is one…

Dealing with comments on TripAdvisor

  • 30 September 2015

TripAdvisor is the world’s largest travel review site with millions of reviewers…

South African favourites for Brazilian guests

  • 28 September 2015

In the wake of South African Tourism’s strategy of targeting emerging markets,…

Meet and greet your guests in their own language

  • 22 September 2015

There’s nothing more welcoming for a foreign visitor than being greeted in…

5 tips for making a good first impression

  • 16 September 2015

You don’t get a second chance to make a first impression, so…

Dealing with power and water cuts

  • 14 September 2015

Unfortunately, power and water cuts do occur and could cause a lot…

Local mobile usage for international visitors

  • 08 September 2015

In this digital age, it is hard to function without a mobile…

Get to know your visitor: Brazilian etiquette

  • 02 September 2015

The easiest way to impress your Brazilian guests is by greeting and…

An introduction to Italian food and dining

  • 26 August 2015

Now that we have covered Italian etiquette, you’ll know that you can’t…

Italian etiquette: what you need to know

  • 19 August 2015

When hosting Italian guests, there are a few things that you have…

Top 10 social media tips for your business

  • 14 August 2015

The primary aim of social media platforms such as Google+, Instagram, Twitter…

Coffee culture in South Africa

  • 07 August 2015

Although South Africans have garnered a reputation as tea lovers, largely thanks…

SBM Travels named second competition winner

  • 05 August 2015

Welcome South Africa announces SBM Travels as the second winner of its…

Favourite American food, South African-style

  • 29 July 2015

Although an exciting part of visiting a new country is trying the…

Top 5 American favourites in South Africa

  • 27 July 2015

South Africa is a top destination for Americans, and they keep coming…

Explore South Africa in luxury

  • 23 July 2015

There are many ways to travel around South Africa, but one thing…

Infanta Whales Accommodation wins welcoming prize

  • 20 July 2015

Rita Badenhorst, the owner of Infanta Whales Accommodation in Cape Infanta, has…

Money matters

  • 16 July 2015

If you have travellers from outside the country, remember that they use…

American etiquette: what you need to know

  • 13 July 2015

Americans love visiting our country, and if you haven’t done so already,…

Great welcoming stories showcased using #WelcomeSA

  • 09 July 2015

During the month of July, Welcome South Africa is running a social…

Tipping culture in South Africa

  • 08 July 2015

Tipping is a great way to reward service providers such as porters,…

Cosmetic surgery travel in South Africa

  • 07 July 2015

Cosmetic surgery safaris are booming in South Africa, with visitors coming for…

20 interesting facts about the USA

  • 03 July 2015

This month we will be helping you out with making tourists from…

Welcome South Africa launches social media competition

  • 01 July 2015

This month, we’re pleased to announce that we’ll be running a social…

Unusual facts about South Africa

  • 26 June 2015

We all know South Africa is a wild, weird and wonderful place,…

Welcoming tips from across South Africa

  • 22 June 2015

The Welcome South Africa team recently travelled around the country as part…

South African food slang

  • 17 June 2015

You certainly won’t ever go hungry in South Africa if you aren’t…

Welcoming tips for waitrons

  • 15 June 2015

Whether you’re a waitron in a fast-food franchise or a fine-dining restaurant,…

A brief history of the South African flag

  • 08 June 2015

South Africa is steeped in history. From the first humans and their…

French etiquette: what you need to know

  • 08 June 2015

If you are familiar with our tourist toolkit, you will know the…

Key insights into the French travel market

  • 05 June 2015

France is a strong and important long-haul market in terms of arrivals…

Medical tips and advice for visitors to South Africa

  • 02 June 2015

The last thing on any traveller’s mind when heading off on a…

What Indian travellers most enjoy about South Africa

  • 29 May 2015

South Africa is a spectacular country with lots to boast about, including…

South Africa's Indian heritage

  • 25 May 2015

Indian indentured labourers first arrived on South African shores more than 150…

A feast of winter festivals for visitors

  • 22 May 2015

South Africa is synonymous with blue skies and summer sun, but there’s…

Important Indian etiquette

  • 20 May 2015

Your manners may be impeccable in your own culture, but remember that…

Transport options and tips to share with your visitors

  • 18 May 2015

From budget domestic airlines to 4x4 rentals, taxis, luxury coaches and steam…

A very welcoming #INDABA2015

  • 13 May 2015

It was an exceptional #INDABA2015. Exhibitors and buyers attended in force from…

This month is India month

  • 05 May 2015

India is on its way to becoming one of the largest economies…

Taxi hand signals in Johannesburg

  • 04 May 2015

Taxis are a worldwide phenomenon – after all people need to get…

South Africa welcomes foreign visitors to INDABA 2015

  • 29 April 2015

With just two weeks to go before INDABA – Africa’s leading travel…

Learn more about Nigerian etiquette

  • 27 April 2015

Taking the trouble to understand and respect the etiquette of foreign visitors…

Attractions that are open this Freedom Day

  • 23 April 2015

Freedom Day is a day of celebration and reverence for South Africans.…

'Liberty, even if late.' Thank you, Tiradentes

  • 20 April 2015

“Dia de Tiradentes” (the day of the dentist), 21 April, is a…

How to be welcoming if you’re a concierge

  • 20 April 2015

The concierge service is all about being hospitable – you want your…

Discover the delights of Nigerian cuisine

  • 15 April 2015

Nigeria has more than 250 ethnic groups, which translates into a wide…

Our events calendar: What’s on in April

  • 13 April 2015

Every month brings something new in South Africa and April is no…

Never turn down good turndown

  • 10 April 2015

In the hotel industry, “turndown” refers to the nightly practice of readying…

Five South African words and phrases to teach your guests

  • 08 April 2015

We’ve put together a handy list of South Africanisms that are sure…

Welcome to Nigeria month

  • 01 April 2015

This month, Welcome South Africa will be offering insights on Nigeria, one…

Earth Hour – 60 minutes of darkness in the name of saving the planet

  • 28 March 2015

It’s lights out tonight, but only for an hour, as people across…

The unsung hero of British cuisine

  • 24 March 2015

Make your guests feel welcome with the unsung hero of British cuisine…

Do your bit for International Day of Happiness

  • 20 March 2015

Today is International Day of Happiness, a day on which people the…

The history of St Patrick’s Day

  • 15 March 2015

If you run or work in a restaurant or pub, you may…

Welcome to Twitter

  • 13 March 2015

With Twitter, it has now become easier for businesses and individuals to…

Learn more about UK travellers’ expectations

  • 10 March 2015

Topping the list of activities on a British traveller’s agenda are visiting…

International Women’s Day

  • 06 March 2015

“The story of women’s struggle for equality belongs to no single feminist…

How to grow your business with Facebook

  • 05 March 2015

You’re excited about your new business and can’t wait to share it…

This month is UK month

  • 02 March 2015

The United Kingdom is one of South Africa’s largest long-haul travel market,…

All about Meetings Africa 2015

  • 26 February 2015

It was an eventful few days at Meetings Africa 2015, and the…

All about International Mother Language Day

  • 21 February 2015

Every year, International Mother Language Day is held on 21 February.

What you need to know about Chinese New Year

  • 19 February 2015

Today, Thursday, 19 February, ushers in the Chinese Year of the Sheep…

Handshakes in different cultures

  • 18 February 2015

The rules for saying hello in different cultures, especially as you travel…

Harness all the senses for a romantic Valentine’s Day

  • 14 February 2015

All of our senses help us to detect the mood of a…

The best South African experiences for Chinese tourists

  • 13 February 2015

An overview of the South African experiences your Chinese guests are most…

When 'welcome' becomes a promise

  • 11 February 2015

Feeling welcome or being welcomed depends on much more than language; it…

The power of effective communication

  • 06 February 2015

Communication plays an important role in the business world and being able…

Welcome to Chinese month

  • 03 February 2015

This month, Welcome South Africa will be featuring a series of blogs…

Countdown to Meetings Africa 2015

  • 30 January 2015

There are 23 days left until Meetings Africa 2015, the continent’s premier…

Current trends in the tourism trade

  • 28 January 2015

Electronic and social media, and the economy, are two of the biggest…

Happy Australia Day

  • 26 January 2015

Australia Day, 26 January 2015 is a day where the Aussies get…

The subtle art of eye contact

  • 23 January 2015

It has been said that the eyes are the windows into a…

Aussies and Saffers share a great deal of commonality

  • 20 January 2015

An estimated 150 000 South Africans live and work in Australia, a…

Smiling sets off sterling circles – in hospitality too

  • 16 January 2015

Smiling stimulates our brain’s reward mechanism in a way that chocolate can’t…

Food etiquette in different cultures

  • 14 January 2015

Etiquette is defined as a code of behaviour that depicts expectations for…

Australia month: What do Australians expect of South Africa?

  • 12 January 2015

Make your Australian tourists’ day today.

Misconceptions tourists have of South Africa

  • 08 January 2015

We’ve compiled a list of the ‘Big Five’ misconceptions tourists have of…

Ten things you should know about Australia

  • 06 January 2015

We’ve put together a list of the top 10 things you ought…

High season competitors – where else do people go?

  • 05 January 2015

December is high season, the time when most people go travelling or…

W.E.L.C.O.M.E.

  • 02 January 2015

Welcome, willkommen, bienvenue, aloha, benvenuti, karibu, ngiyanemukela

However we say it, it…

Welcoming in the new year

  • 30 December 2014

There are literally hundreds of options to recommend to your guests over…

Goodwill and sunscreen

  • 25 December 2014

Tomorrow is the Day of Goodwill in South Africa, and we’ve got…

Five ways to be accommodating towards guests with different beliefs

  • 24 December 2014

We’ve put together a few tips on how to be accommodating towards…

Ideas for a festive season party

  • 22 December 2014

‘Tis the season to be jolly, and what better way to celebrate…

Holiday season festivities for visitors

  • 19 December 2014

Some guests love to attend local festivals and events, and get a…

Five common complaints in the hospitality sector

  • 15 December 2014

All complaints deserve to be considered in a solemn manner. Complaints should…

What you need to know about the high-season holidays

  • 12 December 2014

High season, festive season, silly season: call it what you will, it’s…

Dealing with high volumes of guests in your restaurant

  • 11 December 2014

Every once in a while, but especially during the holiday season, many…

The highs and lows of high season

  • 09 December 2014

A full hotel is what the hotelier strives for. High occupancy means…

The good news about being in tourism in South Africa

  • 05 December 2014

You are lucky. At the southern tip of Africa is an awe-inspiring,…

Welcome SA remembers Madiba

  • 05 December 2014

Today, 5 December 2014, marks a year since Nelson Rolihlahla Mandela’s passing.

What’s on in South Africa this week?

  • 03 December 2014

December has arrived in all its blue-skied, short-sleeved glory, and the air…

Why knowing about different cultures is good for business

  • 27 November 2014

We’ve covered the benefits of being welcoming to visitors to South Africa,…

What’s on in South Africa this week

  • 25 November 2014

It’s almost holiday season and sunny South Africa is sure to be…

Optimising social media in travel marketing

  • 18 November 2014

Social media has managed to change the world of travel completely.

What's on in South Africa this week

  • 17 November 2014

With the summer days getting longer and hotter, more and more visitors…

Lights, camera, action, and smiles all around

  • 13 November 2014

The Welcome SA team has had some early mornings and late evenings…

Five benefits of being welcoming

  • 10 November 2014

A friendly smile, a warm greeting and a friendly, helpful attitude can…

Welcome workshops aim to inspire, educate, engage and inform tourism role-players

  • 05 November 2014

It doesn’t end with the big smile and the firm handshake, South…

The 5th annual Concierge Conference round-up

  • 30 September 2014

The recent 5th annual Concierge Conference, which took place in Johannesburg on…

Tourism Minister launches Tourism Month

  • 27 August 2014

Tourism Minister Derek Hanekom has called on all South Africans to take…

Job creation a priority for South Africa’s new tourism minister

  • 09 July 2014

South Africa’s new Minister of Tourism, Derek Hanekom, says the tourism sector…

20 years of democracy and tourism celebrated at INDABA 2014

  • 11 May 2014

Tourism Minister Marthinus van Schalkwyk officially opened INDABA 2014 at a vibrant…

Indaba 2013 'Warmest' Welcome winners

  • 15 May 2013

Welcome winners from Monday 13 May at INDABA 2013. Well done to…