Never advertise something you can’t deliver or charge your guests more than you quoted.



Information about tourist behaviour and statistics.


Celebrating concierges and helping them shine

As patrons of tourism, it’s our job to ensure that all our guests are treated with the utmost care and…


Events in the tourism industry

 Keep track of what's happening in the tourism industry locally and globally.

When giving a gift to or accepting a gift from a Chinese visitor, it is polite to do so with both hands.


A Nigerian tourist's impressions of South Africa

‘They are good people, I love them.’ A Nigerian tourist discusses his impressions of South Africa, after having spent a…


Being passionate is what we do best

South Africans are known for their generosity, warmth and friendly nature. It comes naturally for us to offer excellent service…

SA Specialist

The SA Specialist programme is a two-part online course, in which trade can learn more about South Africa as a tourism destination.

RT @SA_Welcome: Small touches, such as a chocolate on the pillow or a welcome letter are the things that guests will remember. Make someone…
  • 14 Apr, 10:25 PM