Keep an eye on the trends in the industry and figure out how to use them to your advantage.



Information about tourist behaviour and statistics.


Celebrating concierges and helping them shine

As patrons of tourism, it’s our job to ensure that all our guests are treated with the utmost care and…


Events in the tourism industry

 Keep track of what's happening in the tourism industry locally and globally.

Over 2 000 endangered African penguins congregate in a breeding colony on Boulders Beach in Cape Town, Western Cape.


How to open and serve a bottle of white wine

From white wine choice, serving and clearing, this short video tutorial will have any waiter serving wine correctly in no…


Being passionate is what we do best

South Africans are known for their generosity, warmth and friendly nature. It comes naturally for us to offer excellent service…

SA Specialist

The SA Specialist programme is a two-part online course, in which trade can learn more about South Africa as a tourism destination.

Empower your business with the tools you need to improve your level of service, giving your guests the best experie……
  • 17 Jan, 9:00 AM