Address your guests courteously with Mr, Mrs or their title, until you are invited to call them by their first name.



Information about tourist behaviour and statistics.


How to grow your business with Facebook

You’re excited about your new business and can’t wait to share it with the world, right? You’d love a fancy…


Events in the tourism industry

 Keep track of what's happening in the tourism industry locally and globally.

Kenyans often consider it impolite to eat and drink at the same time.


What Kenyan tourists think about South Africa

‘The people of South Africa are very warm, very welcoming and very courteous.’ What Kenyan tourists were impressed with in…


This month is UK month

The United Kingdom is one of South Africa’s largest long-haul travel market, in terms of the number of arrivals, and…

SA Specialist

The SA Specialist programme is a two-part online course, in which trade can learn more about South Africa as a tourism destination.